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Support Article

Few of the cases are taking the default date 1970-01-01

SA-18379

Summary



For few of the cases: user screen is getting populated with default date instead of actual date which got retrieved from database.

When users process the flow by submitting it, the original value in db overrides .



Error Messages



All the time when the user faces above scenario, they are observing below errors in logs :

1) 2015-12-10 00:18:56,926 [ WebContainer : 18] [ ] [ ] (ticcontent.StaticContentClient) ERROR - Failed to resolve rule file Rule-File-Text.webwb.desktop.css on request: /FV4vaVDNQMXv_3cLlZUShUjmNqIFrr-nnoj5gfsEVO4[*/webwb/css/desktopbaseuser_1329024273.css!Failed to resolve rule file Rule-File-Text.webwb.desktop_gesappuserskin.css!!.css
 
 
For this error we found a hotfix :HFix-9610 

2) 
2015-12-10 00:28:45,625 [ WebContainer : 17] [ ] [ ] (ticcontent.StaticContentClient) ERROR - 404 on request: /FV4vaVDNQMXv_3cLlZUShUjmNqIFrr-nnoj5gfsEVO4[*/webwb/css/desktopbaseuser_1329024273.css!Failed to resolve rule file Rule-File-Text.webwb.desktop_gesappuserskin.css!!.css; Referring URL: https://expo.aig.xxx/prweb/GESExt/FV4vaVDNQMXv_3cLlZUShUjmNqIFrr-nnoj5gfsEVO4%5B*/!STANDARD?pyActivity=%40baseclass.ShowStream&pyApplyTo=%40baseclass&pyTargetStream=CompositePortalConflict&application=GESCore&label=SOV&id=S-52888; Requestor ID: H0C833066BC5B6F1CDCAF7A8AEAC85D4E


Steps to Reproduce



Issue is sporadic in nature. 


Root Cause

If date or datetime property type value is blank, then it will set default value Jan 01, 1970.

 



Resolution


 

Configure the following validation steps:
 

  • query database to check if value is blank
  • set the actual properties using a precondition (if not blank)
  • create DSS disableEpochDateTime associating to Pega-IntegrationEngine with value as true

Published January 31, 2016 - Updated October 8, 2020

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