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Support Article

Field label does not display on clicking autocomplete field



Two autocomplete fields are configured one below the other in a mobile. Field label does not display on clicking the second autocomplete field after selecting the first autocomplete field value.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Configure two autocomplete fields for mobile view in a section
  2. Configure Onchange refresh secton on the first autocomplete field
  3. Click the second autocomplete field after selecting the first autocomplete field value

Root Cause

The time taken to refresh the section is a bit more such that the user is able to click the other fields.


Perform the following local-change:
  1. Disable the section until the section is refreshed by adding the below lines in the UserWorkForm:

    <script>function showBusy()
    pega.u.d.busyIndInterval = 0;

  2. Navigate to Actions, and before 'Refresh - This Section Action' action, add the 'Run Script' action with the function name set to 'showBusy'


Published March 29, 2019 - Updated October 8, 2020

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