Support Article
Field level Audit recording Boolean field changes on case Save
SA-87654
Summary
On opening a case the first time and saving it without modifying any checkbox, Pega defaults the corresponding properties with a false value. Hence, the Field level Audit creates a change entry for the corresponding properties associated to the user.
Error Messages
Not Applicable
Steps to Reproduce
- Create a boolean property.
- Add the property to a section with no default value.
- Enter the section for the first time.
- Click the Save button. The out-of-the-box Audit tab inserts an Audit entry stating: Added OffsetProductEvidence value 'false'.
Root Cause
This behavior is as per Pega product design.
Resolution
Here's the explanation for the reported behavior:
Checkboxes are Boolean. That is, when the checkbox is not selected (for example, Evidence of off-set product(s)), the value of this parameter is set to false. Therefore, the 'Added OffsetProductEvidence value 'false'' entry is registered in the Audit tab.
Published December 2, 2021
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