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Support Article

File is gibberish when data exported contains Hebrew characters

SA-96318

Summary



The Export functionality of Records tab of the Data Type Rule screen is used. When the data exported contains the Hebrew characters, the file generated displays as gibberish on the Excel. 


Error Messages

Not Applicable


Steps to Reproduce

  1. Input Hebrew characters in the Record Editor
  2. Click Export
  3. Open the produced file on Excel  


Root Cause



The Pega code exported CSV files with UTC-8.

Resolution



Perform the following local-change:
  1. Navigate to Data > Get Data > From File > Choose File
  2. Open the empty Excel. The Importing window displays
  3. Change FileOirgin to UTC-8. The Hebrew characters display 



 
Suggest Edit

Published January 17, 2020 - Updated December 2, 2021

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