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Support Article

Filter in grid for Date field columns does not work



The User profile has a timezone (ACT) mapping. On filtering the Date column with 8/13/18, the results are fetched for 8/14/18. The server time is default. This works if the User profile does not have any mapped timezone.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a grid whose source is a report definition with a Date column.
  2. Filter the grid with the user who has ACT as the timezone.

Root Cause

A defect in Pegasystems’ code or rules.
The User profile and Server timezones were different.


Perform the following local-change:

Ensure both the server and the User profile timezones are the same.

Published October 8, 2020

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