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Support Article

Filter option unavailable for a virtual report definition



For a virtual report definition, the filter option is unavailable when an additional column is added in a repeating layout prior to the virtual report definition.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a virtual report definition rule.
  2. Add an additional column prior to the virtual report definition in the repeating layout.
  3. Navigate to the Presentation Tab and change the Width of Content to 'Pixel (fixed)'.
  4. Set the Pagination format to Progressive in the General tab.

Root Cause

The column calculation was incorrect when a static column exists on the left.


  1. Apply the following hotfixes:

    a. HFix-53152
    b. HFix-53792

  2. Delete the Temp files.
  3. Truncate the Cache tables by taking a backup.
  4. Restart the server.

Published August 19, 2019 - Updated October 8, 2020

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