Support Article
Filter result of workbasket takes more than 4 minutes to display
SA-68354
Summary
Searching and opening a workobject from a Prod-Approved workbasket takes more than 4 minutes.
Error Messages
Not Applicable
Steps to Reproduce
- Click the workbasket
- Click the Filter icon
- Enter the workobject
Root Cause
A defect or configuration issue in the operating environment. Low performance of the Internet Explorer browser in setting the height and scrollbars when the results are more in number.
Resolution
Perform the following local-change:
Use the range filter for the column that has more number of records to filter.
Published January 30, 2019 - Updated October 8, 2020
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