Support Article
Filtering a column in grid freezes the page
SA-101039
Summary
Filtering a column in a grid freezes the page and the user is unable to perform any action.
Error Messages
pzpega_grid_staticbundle_12530943655!pzpega_ui_template_paginate_11924548714.js!!.js:160 Uncaught TypeError: Cannot set property 'sectionBaseRef' of undefined at Object.getSectionMarkup (pzpega_grid_staticbundle_12530943655!pzpega_ui_template_paginate_11924548714.js!!.js:160)
Steps to Reproduce
- Open the Sales Automation portal
- Click Organizations/Accounts/Contacts or any item with a grid.
- Click a column and apply the filter.
- Select a value.
Root Cause
A defect or configuration issue in the operating environment.
The GridNoFilterMessageWithIcon rule was corrupt. Hence, the filter did not function correctly and could not locate the above section in the correct class context.
Resolution
Perform the following local-change:
- Open the Upgrade - Revalidate and Save tool.
- Revalidate the Rule-Html-Section GridNoFilterMessageWithIcon of the corresponding ruleset.
Tags:
Published February 12, 2020 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.