Support Article
Find by Ruleset, Version, Rule Type does not display any value
SA-92656
Summary
On opening the Find by RuleSet, Version, and Rule Type from the Find Rules option in Case Management, the Find by Ruleset, Version, Rule Type does not display any value.
Error Messages
Not Applicable
Steps to Reproduce
- Navigate to Configure > Case Management > Tools > Find Rules.
- Select the Find by Ruleset, Version, Rule Type option from the dropdown.
Root Cause
A defect in Pegasystems’ code or rules.
In the pzFindRulesPreActivity, in Step 2, the value that was set to Local.OptionsString contained additional spaces.
Hence, the Visible on Client condition is never True for this 'Find by' option (Find by Ruleset, Version, Rule Type).
Resolution
Update to Pega Platform 8.2.
Published November 6, 2019 - Updated December 2, 2021
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