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Support Article

Font not bold in downloaded PDF when clicked from IE

SA-79018

Summary



On the Internet Explorer browser, font in the downloaded PDF is not bold.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a paragraph with bolded content added between the <strong> tags.
  2. Include the paragraph on click of the button to download as PDF.


Root Cause



A third-party product issue.
In the Internet Explorer browser, the <strong> tag did not work when used in the paragraph.



Resolution



Perform the following local-change in the source editor of the paragraph:

Add the below inline styling:

<strong style="font-weight: bold">Strong Text</strong>
Suggest Edit

Published May 7, 2019 - Updated October 8, 2020

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