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Support Article

Fonts are not set in paragraph rule after upgrade to Pega 7



After migrating rules from PRPC 6 to Pega 7 it is noticed that some text when highlighted just says "Font" and does not indicate the specific font.

Error Messages

Not applicable

Steps to Reproduce

Migrate a paragraph rule to Pega 7.

Root Cause

This is expected behavior when paragraph rule is created by copy pasting Microsoft Word text. This copies over non-standard Microsoft specific markup.


Rich text editor used in Pega 7 will default to "Font" when non-standard markup is read.

Published March 16, 2016 - Updated October 8, 2020

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