Support Article
Fonts differs in included section and HTML template content
SA-83005
Summary
HTMLToPDF activity is used to generate a PDF from a Correspondence template. The template contains an included Section.
When generating the PDF, the font in the included Section differs from the content in the HTML template. This occurs despite the font being the same in the HTML template and the Style for the Section.
Error Messages
Not Applicable
Steps to Reproduce
Not Applicable
Root Cause
The font for the section was only defined for the on-screen representation of that section. This did not impact the PDF generation.
Resolution
As a local-change, modify the HTML template such that its settings for the font-family are inherited by the included section.
Published August 19, 2019 - Updated December 2, 2021
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