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Support Article

Fonts differs in included section and HTML template content

SA-83005

Summary



HTMLToPDF activity is used to generate a PDF from a Correspondence template. The template contains an included Section.

When generating the PDF, the font in the included Section differs from the content in the HTML template. This occurs despite the font being the same in the HTML template and the Style for the Section.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



The font for the section was only defined for the on-screen representation of that section. This did not impact the PDF generation.


Resolution



As a local-change, modify the HTML template such that its settings for the font-family are inherited by the included section.
Suggest Edit

Published August 19, 2019 - Updated December 2, 2021

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