Gateway Time-out Error when trying to export a report
SummaryGateway Time-out Error when Exporting a Report in PDF/XL or even uploading Hotfix thru Upload manager of 15MB.
Gateway Time-out Error.
Below error is from mod jk logs:
[Wed Oct 29 10:50:34 2014][5420:7428] [error] ajp_get_reply::jk_ajp_common.c (2090): (node1) Timeout with waiting reply from tomcat. Tomcat is down, stopped or network problems (errno=60)
Steps to Reproduce
The root cause of this problem is in a third-party product integrated with PRPC.
( Apache Mojk reply timeout value is set to low.)
This issue is resolved by making the following change to the PRPC operating environment:
Updated reply_timeout value in workers.properties
Change it to:
Published January 31, 2016 - Updated October 8, 2020