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Generated user stories Word document does not display images



A generated user story Word document does not display images. The images within the user story Description do not render in the Word document.

Error Messages

Not Applicable

  1. Navigate to the Options menu.
  2. Using 'Document Sprint Stories' or 'Document Backlog Stories' to generate a Word document in a Sprint or a Backlog.

Root Cause

A defect in Pegasystems’ code or rules.


Apply the following hotfixes:
  1. HFix-54491
  2. HFix-54623

Published August 15, 2019 - Updated December 2, 2021

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