Support Article
Getting error while opening Harness rule
SA-38022
Summary
When the users open a Harness rule in Designer Studio, users get the below error and can't open the rule.
Error Messages
On screen: There has been an issue, please consult your system administrator
PegaRULES log: Section 'NestedTabbedNavigation7' execution error on page 'TempPage' of class 'PegaHC-Care-Work-AuthRequest'.
java.lang.NullPointerException
at com.pegarules.generated.html.ra_stream_nestedtabbednavigation7_cc77208b26e24a3a74707c26d04e0fcf.execute(ra_stream_nestedtabbednavigation7_cc77208b26e24a3a74707c26d04e0fcf.java:115)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4086)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:3914)
at com.pegarules.generated.activity.ra_action_displaystream_785ee9d022cd084b6fe0463c69809bf7.step7_circum0(ra_action_displaystream_785ee9d022cd084b6fe0463c69809bf7.java:725)
at com.pegarules.generated.activity.ra_action_displaystream_785ee9d022cd084b6fe0463c69809bf7.perform
Steps to Reproduce
- Open a harness rule which contain Work-. NestedTabbedNavigation7
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
Modify Work-. NestedTabbedNavigation7 under PegaSuvery ruleset and copy the content of OOTB Work-.NestedTabbedNavigation7 rule from PegaUI ruleset.
Tags:
Published May 16, 2017 - Updated December 2, 2021
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