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Support Article

Getting error while saving Portal rule form



Getting error while saving Portal rule form.

User installed Pega 7.1.5 version and was trying to save the "pyCaseManager" portal by changing the application header text but as soon as user checked out the rule it was throwing an error.

Pega 7.1.5 does not have a field to enter the pySkinType. This field existed in Pega 6.x releases.

Error Messages

"pySkinType: ** You must specify a skin to use or select "Default to Application Skin"

Steps to Reproduce

Open the "pyCaseManager" portal rule form and try to change the rule. Users will get the above mentioned error.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is scheduled to be resolved in Pega 7.1.7.

Published January 31, 2016 - Updated October 8, 2020

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