Support Article
Getting PEGA0005 alerts due to OOTB activities/rules at runtime
SA-32463
Summary
In the application alert logs file , most of the PEGA0005 alerts are generating due to OOTB standard pega rules like (pr4_rules and other tables) while getting data from the pega DB.
Error Messages
Alerts in Pega Alert log file.
Steps to Reproduce
Not Applicable
Root Cause
A defect or configuration issue in the operating environment, behaviour was initially reported with Pega0005 alerts with an impression as this be the root cause for the slowness. However by going through alert logs, Pega0037 was the actual reason found and rest of Pega0005 alerts were getting printed because of consequences since there were lot of cache misses which caused the rules/data to get picked from database not from the cache.
Resolution
Run static assembler and refer to the PDN article https://pdn.pega.com/pega0037-alert-rule-assembly-time-exceeded-threshold/pega0037-alert-rule-assembly-time-exceeded
Published January 24, 2017 - Updated October 8, 2020
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