Support Article
Google chrome support for version 47 with PRPC 6.1 SP2
SA-18346
Summary
The end user portal is viewed in Chrome browser. Recently the browser version was upgraded to version 47 and the user interface has been distorted since then. User reported that the screen is not rendered properly. The application runs on PRPC 6.1 SP2.
Error Messages
No error message.
Steps to Reproduce
Open the pega screen in chrome browser 47.
Root Cause
A defect in Pegasystems’ code or rules : 6.1 SP 2 is not cross browser supported.
Resolution
Here’s the explanation for the reported behavior:
Pega does not provide support for Google Chrome on PRPC 6.1 SP 2. Please refer to following URL to check:
https://pdn.pega.com/documents/platform-support-guide-prpc-5x-and-6x at page number 10.
Also, It is recommended to upgrade the application to newer version, such as Pega 7, to get cross browser support.
Published January 31, 2016 - Updated October 8, 2020
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