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Support Article

Google recaptcha is not opening in chrome



Google recaptcha not opening in Chrome while it works in Internet Explorer browser.

Error Messages

Chrome's developer toolbar Console displays error message as shown below:

Steps to Reproduce

1. Attempt to implement google ReCaptcha as outlined in this PDN article.

2. Follow steps outlined in this document for avoiding Content Security Policy violations.

Root Cause

An issue in the custom application code or rules.

1. Developer had configured Content Security Policy. They had a few missing links in their script-src section ( and image-src section (

2. Developer was using http protocol instead of https in two places (Code that went inside
pyCustomCaptchaBody as well as as well as endpoint URL specified within pyCustomCaptchaConnector.



Perform the following local-change:

1. Modify Content Security Policy rule to include the following links in Script-src and image-src sections.

2. Use https protocol instead of http protocol in pyCustomCaptchaBody as well as pyCustomCaptchaConnector.

Published February 9, 2017 - Updated October 8, 2020

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