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Support Article

Graphs are not displaying in AES, jar not in classpath



When a user opens the Autonomic Event Services (AES) scorecard, instead of the graph and information on monitored nodes they see the message "No Data to Display."

Error Messages

2016-04-21 14:09:26,513 [ WebContainer : 2] [TABTHREAD0] [ AES:07.13] ( internal.mgmt.Executable) ERROR Rule-Connect-SOAP.PegaAES-Data-Nodes.ExecuteMBeanOperation your_operator - Exception No meta factory found for feature 'default'; this usually means that axiom-impl.jar is not in the classpath

Steps to Reproduce

Open the AES scorecard.

Root Cause

A defect or configuration issue in the operating environment: The reason the jar is not in the classpath is because the system parameter (a java system property) is not configured and as such it uses the default location. On UNIX systems the default value of this property is typically "/tmp" or "/var/tmp"; on Microsoft Windows systems it is typically "c:\temp".


Make the following change to the operating environment:

Configure to point to the Pega temp directory instead of using the default directory to avoid the issue. After configuring the JVM parameter, restart the server.

Published August 23, 2017 - Updated December 2, 2021

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