Graphs are not displaying in AES, jar not in classpath
When a user opens the Autonomic Event Services (AES) scorecard, instead of the graph and information on monitored nodes they see the message "No Data to Display."
2016-04-21 14:09:26,513 [ WebContainer : 2] [TABTHREAD0] [ AES:07.13] ( internal.mgmt.Executable) ERROR Rule-Connect-SOAP.PegaAES-Data-Nodes.ExecuteMBeanOperation your_operator - Exception
com.pega.apache.axiom.om.OMException: No meta factory found for feature 'default'; this usually means that axiom-impl.jar is not in the classpath
Steps to Reproduce
Open the AES scorecard.
A defect or configuration issue in the operating environment: The reason the jar is not in the classpath is because the system parameter java.io.tmpdir (a java system property) is not configured and as such it uses the default location. On UNIX systems the default value of this property is typically "/tmp" or "/var/tmp"; on Microsoft Windows systems it is typically "c:\temp".
Make the following change to the operating environment:
Configure java.io.tmpdir to point to the Pega temp directory instead of using the default directory to avoid the issue. After configuring the JVM parameter, restart the server.
Published August 23, 2017 - Updated December 2, 2021
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