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Support Article

Grid row expand pane shows empty row instead of row data

SA-62415

Summary



Grid row expand pane displays empty row instead of row data.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Configure a grid with expandable rows for row editing
  3. Run the flow and expand any row. The row data does not display even though the data is present in the Clipboard


Root Cause



A defect in Pegasystems’ code or rules.
Side effect of BUG-255216 as per which, when the grid contains read-only expand pane there is a lock acquired on the work object by setting param.noThreadProcess to 'true'.



Resolution

Apply HFix-46069.


 

Published August 24, 2018 - Updated October 8, 2020

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