Support Article
Harness on Link is not opening
SA-78164
Summary
When replying to an email (Reply link), a popup displays with Forbidden (403) error. Additionally, unable to open the Clipboard.
Error Messages
Forbidden 403
You don't have permission to access /prweb/smauth/by-0Pqeq3kEVj01aQFJ8QqZNZJyYWquV*/!@f4bb679a9b2bf6da93516a0bacf8b405!TABTHREAD0 on this server.
Steps to Reproduce
- Add a link.
- In the Actions, configure the Show Harness with a pre-activity.
- Open that harness from a Single Sign-On (SSO) environment.
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:
Invoke the activity prior to invoking the Show Harness on the link.
Published August 15, 2019 - Updated December 2, 2021
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