Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Harness or Section does not display when switching tabs



When multiple tabs in a section are open, user switching from Tab A to tab B find that when focus is returned to tab A, the section content is not displayed.

Content is displayed only after Live UI or the F12 developer console are loaded.

Error Messages

Not applicable.

Steps to Reproduce

1.Use bulkaction rule in a section as a tab and use that section in portal harness.
2.Open portal and select assigned to drop-down to open all worklist for that operator in a new tab.
3.Once the tab opens, go back to first tab and again come to new tab.
4.Observe new tab is blank.

Root Cause

A software use or operation error.

User is using BulkActions rule in their portal.

Here each tab is launched in the form of IFRAME. The root cause of the behavior is that whenever IFRAME height is less than the contents of the child frames or  framesets then white space is shown instead of content.
Earlier PRPC 6.x style bulk processing rules were being used. The earlier PRPC 6.x style of bulk processing, pyMyProcessActions, was not designed or intended to work with Internet Explorer 11 in standards mode. 



Add below changes in userworkform to resolve the issue:

     height : 900px !important;


Published August 3, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us