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Support Article

Header issue on changing screen layout to Header Footer

SA-72857

Summary



Header issue on changing the screen layout of the harness to Header Footer screen layout.


Error Messages


 

Not Applicable


Steps to Reproduce

  1. Log in to the out-of-the-box Pega Customer Service application as CAsysadmin 
  2. Open the CPMInteraction portal
  3. Change the screen layout to 'Header Footer' and add a random footer section
  4. Run the Interaction portal. The header does not display


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-50474.

 

Published March 29, 2019 - Updated December 2, 2021

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