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Support Article

Help Icon for checkbox disappears with Visibility condition

SA-90416

Summary



On configuring Helper text for a checkbox (and few other controls) with 'Help icon with overlay on hover', and using a Visibility condition for the control, the Help icon does not display.

Behavior of Helper text when Visibility of the checkbox is set to Always:



Behavior of Helper text if Visibility of checkbox is set to Condition (expression or When rule):



This occurs for the below controls as well,
  • Dropdown
  • Date Time
  • Text Area
  • Text Input


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a checkbox control.
  2. Provide Helper text as Help icon with hover.
  3. Configure a Visibility condition for this control.
  4. Satisfy the Visibility condition.


Root Cause



The use case was missing for the Helper icon in the When and Visibility expression on the controls.


Resolution



This feature is implemented in Pega Platform 8.3.2.
Suggest Edit

Published July 11, 2020 - Updated December 2, 2021

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