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Support Article

Help site taxonomy categories do not display in added order



The taxonomy categories and sub categories do not display in the order in which they are added to the Help site.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Open the Knowledge portal
  2. Create a new site
  3. Create taxonomy categories
  4. Add categories to newly created site
  5. Publish and Preview the new site. The taxonomy categories do not display in the added order 

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-49001.


Published December 13, 2018 - Updated December 2, 2021

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