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Support Article

Helper text icon not displayed on using Visible When conditions



On configuring an Input field with a Visible When condition, the Helper Text (?) icon does not display.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure Helper Text on a text input.
  2. Add a Visibility condition to the input or layout.
  3. Execute the flow. At runtime, the Helper Text (?) icon does not display.

Root Cause

A defect in Pegasystems’ code or rules.
The expression Visibility support for controls were missing from pzpega_ui_DLCellTemplate.js.


Update to Pega Platform 8.1.7.

Published November 26, 2019 - Updated December 2, 2021

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