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Support Article

The highest version of the Delegated rule does not open

SA-57341

Summary



After delegating a rule with 'Open the Highest Version', the highest version of the rule does not open when viewing the delegated rules in the portal.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Create a rule in two different versions of the ruleset. For example, 02-01-02 and 02-01-05
  2. Delegate the rule in the 02-01-02 version
  3. Navigate to the portal and click the link of the name of the rule. The rule in 02-01-02 opens instead of the one in 02-01-05


Root Cause



An issue in the custom application code or rules.
The modification performed on Embed-System-User-MyRules.pyDelegatedRule resulted in the issue. It did not use Embed-System-User-MyRules.OpenDelegatedRules activity which opens the rule resolved instance of the rule.



Resolution

Perform the following local-change:

Use the out-of-the-box Embed-System-User-MyRules.pyDelegatedRule section and Embed-System-User-MyRules.OpenDelegatedRules activity to open the rule.



 
Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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