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Support Article

Horizontal scrollbar displays on switching between flow actions



Horizontal scrollbar displays on switching between different flow actions on a screen with lengthy text. This occurs on the Internet Explorer browser.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a section containing a table layout which hold the checklists
2. Ensure that the checklists contain properties which hold lengthy texts that display on the table layout
3. Configure the flow actions
4. Open the default flow action containing the checklists with lengthy texts
5. Select another flow action from the Actions dropdown 

Root Cause

An issue in the custom application code or rules.


  1. Update the layout in the casebody to dynamic layout with a format of 70-30 width
  2. Apply HFix-48915 
  3. Update the container format for perform harness to No Markup 


Published August 15, 2019 - Updated December 2, 2021

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