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Support Article

Horizontal scrollbar not display on creating new interaction

SA-50594

Summary



Creating a new interaction and returning to the Home page, crops the screen. As a result, the horizontal scrollbar does not display.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the Interaction portal.
  2. Create a new interaction.
  3. Return to the Home page.


Root Cause



The workarea height was set to 736 pixels making the scrollbar invisible.


Resolution



Perform the following local-change:

Include the below code in the UserWorkForm:

#workarea
{
height: 100% !important;
}



Suggest Edit

Published February 2, 2018 - Updated October 8, 2020

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