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Support Article

How can we block the HTML decoding in SmartInfo?



The user is using a repeat grid with an icon inside one of the column . User when hoveres over the icon, it should show a SmartInfo. The SmartInfo refers to a section that contains a simple one by one layout holding a cell. This cell has as Property the field “Description” and as Control “CPMLimitTextDisplay”. The issue is that when the smart info has the character “<” followed by any other character except the space or if it has any character except the space immediately followed by “>” the text displayed in the SmartInfo gets truncated at that point.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section with repeat grid. Add a icon field in one of the column of grid and having action as smartInfo on hover.
  2. SmartInfo refers to a section with a simple layout with value as " For the case A<B"
  3. Observe the behaviour.

Root Cause

This is the browser behaviour. Created a similar sample outside prpc and found that its behaviour is same.


This is the browser default behaviour and it is working as expected.

Published March 26, 2017 - Updated October 8, 2020

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