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Support Article

HTML special characters do not work when displayed on UI



Pega Web Mashup is used to display the UI with the Strategy results.
On using the Paragraph rule, HTML special characters do not work when displayed on the UI.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

Character encoding had an issue.


Perform the following local-change:

Add the below change in the paragraph rule.

 <pega:reference format="RichTextDisplay">
   <pega:reference name=".HeaderText1" mode="richText"></pega:reference>

Published August 15, 2019 - Updated October 8, 2020

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