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Support Article

HTMLtoPDF activity does not support HTML5/CSS3 tags



When using the HTMLtoPDF activity to generate a PDF, the activity does not recognize the HTML5 or CSS3 tags. Hence, the generated PDF is formatted incorrectly.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create an HTML rule.
  2. Include border-radius wrapping "2" Style in it.
  3. Source this HTML rule to the HTMLToPDF activity.
  4. Execute the activity. Verify the PDF content.


Root Cause

A defect or configuration issue in the operating environment.
This is a limitation with the PD4ML library which is used to generate the PDF.


Perform the following local-change:

Use images instead of the border-radius wrapping "2" Style.

Published July 3, 2020 - Updated December 2, 2021

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