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Support Article

HTTP/1.1 401 Unauthorized when using prpcServiceUtils



When accessing the out-of-the-box Pega REST System Management service,


using an Operator whose password contains a colon (:), an error occurs and cannot login.

Error Messages

HTTP 401

Steps to Reproduce

Configure an OPERATOR with permission to use the System Management REST Service and whose password contains at least one colon (:).

For example, abc:def

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-47835.


Published October 10, 2018 - Updated October 8, 2020

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