Support Article
Hybrid client unusable after error in finish assignment
SA-19822
Summary
When an error occurs on the server a new window should open with the error. Instead, on the hybrid client it passes an invalid URL of "" to window.open (which is override to call launchbox.Browser.start).
Unfortunately launchbox.Browser.start throws an exception which is never caught, rendering the JS engine completely inoperative and the user can not recover.
Error Messages
Uncaught
launchbox.Browser#start: Required arguments not provided.
Steps to Reproduce
The issue occurs when there is an error in Finish Assignment. The issue occurs infrequently.
Root Cause
A defect in Pegasystems’ code or rules error not caught.
Resolution
Apply HFix-26091
Published February 22, 2016 - Updated October 8, 2020
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