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Support Article

Icons for report browser do not display in Internet Explorer



Unable to view the icons in report viewer in report browser when the application is accessed from Internet Explorer.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Access the application using Internet Explorer
  2. Open the report browser

Root Cause

A defect in Pegasystems’ code or rules. The pzTreeFolder image does not render correctly when the application is in secured mode and applied with security filters.


Apply HFix-47112.


Published September 19, 2018 - Updated October 8, 2020

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