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Support Article

Icons for report browser do not display in Internet Explorer

SA-64926

Summary



Unable to view the icons in report viewer in report browser when the application is accessed from Internet Explorer.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Access the application using Internet Explorer
  2. Open the report browser


Root Cause



A defect in Pegasystems’ code or rules. The pzTreeFolder image does not render correctly when the application is in secured mode and applied with security filters.


Resolution

Apply HFix-47112.



 

Suggest Edit

Published September 19, 2018 - Updated October 8, 2020

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