Support Article
IE 11 - Case Manager portal additional scroll bar
SA-38438
Summary
Case manager portal in Internet Explorer 11 has a big horizontal scroll bar. The horizontal scroll bar is stalling us from proceeding with the upgrade.
This was not present before the upgrade from Pega 7.2.1 to 7.2.2.
Error Messages
Not Applicable
Steps to Reproduce
- Login as [email protected].
- Open Out-of-the-box (OOTB) Case Manager portal in Internet Explorer 11.
- zoom: 100%
- Screen size : 14.0" 1366 X 768
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Using uikit 08 rules in pydashboard resolves the concerned behavior.
Published June 30, 2017 - Updated October 8, 2020
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