Support Article

IE does not display button and elements correctly

SA-38483

Summary




For users using Internet Explorer, certain buttons and UI elements are not rendered properly. These elements are correctly displayed in other browsers.

Error Messages



Not Applicable


Steps to Reproduce



1. Open Internet Explorer 11.
2. Launch the user portal.


Root Cause



Internet Explorer is set to display the application in Compatibility Mode.

Resolution



In Internet Explorer, check Compatibility Mode settings:


Make sure that domain is not added as a site to be displayed in Compatibility view, and that Internet Explorer 11 is not set to render all intranet sites in Compatibility View:


If there are other web applications which must be rendered in older Compatibility views, target those applications specifically.

Published May 24, 2017 - Updated July 19, 2017

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