Support Article
Images are not loading properly when accesses in IAC
SA-29887
Summary
User have a Pega screen exposed as gadget using Internet Application Composer (IAC) in an external application.
This screen has few buttons. Images of these buttons (Icons) are not displayed properly whenever loaded . This is happening intermittently and not always and are using Firefox 38.2 version of browser.
Error Messages
Invalid URL format for static content request:/!GESCore/webwb/Sort_Icon.pngwebwb/sort_icon_11737709475.png!!.png
Steps to Reproduce
Create an application with a screen having few images or buttons . Expose it in a gadget using IAC.
Root Cause
User has configured reverse proxy with context but did not include the below setting in prconfig.xml:
<env name="Initialization/ContextRewriteEnabled" value="true"/> should there in prconfig.xml
Resolution
Perform the following local-change:
Include below setting in prconfig.xml to resolve the issue:
<env name="Initialization/ContextRewriteEnabled" value="true"/>
Published November 18, 2016 - Updated October 8, 2020
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