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Support Article

Images associated with the icon control does not render



Any image associated with the icon control does not render or displays with a broken image icon.

Error Messages

In Browser console: Refused to load the image <URL> because it violates the following Content Security
Policy directive: default-src 'self

Note that 'img-src' was not explicitly set, hence 'default-src' is used as a fallback.

Steps to Reproduce

Log in to the portal and observe few icons do not render.

Root Cause

A software use or operation error.


Make the following change to the operating environment: 

Inspect the Pega application rule security settings on the application server and rollback the Content Security Policy on images or icons.


Suggest Edit

Published September 19, 2018 - Updated December 2, 2021

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