Support Article

Images not loaded in browser when accessed via IAC

SA-9953

Summary


 
Internet Application Composer-based (IAC-based) client was used. Following behaviors were noticed:
  • Validation messages were not displayed with X in red next to the field.
  • Many images were not loading.
  • Date controls failed.

Error Messages



Not Applicable

Steps to Reproduce



Access Pega through IAC gadget.


Root Cause



The root cause of this problem is a defect or misconfiguration in HTTP server configuration file. Proxy Server modifies the request URL.

Resolution



Modify HTTP server configuration file and GatewayURL in HTML, which loads Pega Gadget. It must be updated from
/prgateway to /prgateway/PRPCGateway.

Published May 14, 2015 - Updated February 23, 2016

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