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Support Article

Images not loaded in browser when accessed via IAC



Internet Application Composer-based (IAC-based) client was used. Following behaviors were noticed:
  • Validation messages were not displayed with X in red next to the field.
  • Many images were not loading.
  • Date controls failed.

Error Messages

Not Applicable

Steps to Reproduce

Access Pega through IAC gadget.

Root Cause

The root cause of this problem is a defect or misconfiguration in HTTP server configuration file. Proxy Server modifies the request URL.


Modify HTTP server configuration file and GatewayURL in HTML, which loads Pega Gadget. It must be updated from
/prgateway to /prgateway/PRPCGateway.

Published February 24, 2016 - Updated December 2, 2021

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