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Support Article

Images for operators do not display in Internet Explorer

SA-31753

Summary



Images for operators do not display in the Internet Explorer browser when using the pxOperatorImage control.


Error Messages



Not Applicable


Steps to Reproduce



Log in to the Client Lifecycle Management (CLM) application.


Root Cause



A defect in Pegasystems’ code or rules, pxOperatorImage control. The operator image URL was distorted due to extra JSP tags in the code.


Resolution

Apply HFix-31157.

Best Practice: Update or upgrade to the latest Pega release.
The issue was resolved in Pega 7.3, as indicated in the Resolved Issues (Issue 279344).
Here is the release note: Custom operator images work in IE


Suggest Edit

Published November 3, 2017 - Updated October 8, 2020

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