Support Article
Images from RTE is not copied into Word document
SA-24869
Summary
User is generating word document using word template and corr.
Where user has referred to a rich text editor property as <pega:reference name= "pyWorkPage.RichTextEditorField" />
While generated word document, it is not able to show images in Microsoft Word document.
Error Messages
Not Applicable.
Steps to Reproduce
1. Upload word template, which contains field code reference to corr {pega:insert corr=DocumentImage}.
2. Create corr DocumentImage with reference to a section.
3. In this section use <pega:reference name= "pyWorkPage.RichTextEditorField" /> to fetch rich text editor content into word.
Root Cause
This issue was determined to be a product enhancement request.
Resolution
An enhancement request, FDBK-15845, has been created for consideration by Product Management.
Published June 30, 2016 - Updated October 8, 2020
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