Support Article
Import failed
SA-36055
Summary
Import failed
Error Messages
Error on the file log:
Encountered error while processing request: com.pega.pegarules.priv.web.HTTPOperationException: 413: User attempted to upload a file larger than 1024 MB. Please contact the System Administrator.
Steps to Reproduce
Try to import the 115341_CRM722.zip with the import wizard
Root Cause
A software use or operation error.
Resolution
For larger files, it is suggested to use File Transfer Protocol (FTP) or another means to place the file into the ServiceExport directory.
Published April 15, 2017 - Updated October 8, 2020
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