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Support Article

Import failed



Import failed

Error Messages

Error on the file log:
Encountered error while processing request: com.pega.pegarules.priv.web.HTTPOperationException: 413: User attempted to upload a file larger than 1024 MB. Please contact the System Administrator.

Steps to Reproduce

Try to import the with the import wizard

Root Cause

A software use or operation error.


For larger files, it is suggested to use File Transfer Protocol (FTP) or another means to place the file into the ServiceExport directory.

Published April 15, 2017 - Updated October 8, 2020

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