Support Article
Import Offer Issue - Flow Binary File not created
SA-105439
Summary
Pega Marketing 8.2 is setup on Pega Platform 8.2.2.
On creating a new Offer using the 'Create Offer from file' option and selecting the 'Copy flow from another action' option, the Offer created displays an error on checkout.
Error Messages
Status - Flow Image - Checkout failed. The record's RuleSet is Locked.
Steps to Reproduce
- Create a ruleset.
- Add Offers in the ruleset. Binary files are crested correctly.
- Lock the ruleset.
- Create a new Offer through the 'Create Offer from file' option.
- Select the 'Copy flow from another action' option. A new binary file is not created. However, the existing binary file of the referred flow from the locked ruleset is fetched. Therefore, the checkout fails for the new offer.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply the following hotfixes:
- HFix-61651
- HFix-61967
Tags:
Published April 8, 2020 - Updated December 2, 2021
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