Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Import Offer Issue - Flow Binary File not created



Pega Marketing 8.2 is setup on Pega Platform 8.2.2.

On creating a new Offer using the 'Create Offer from file' option and selecting the 'Copy flow from another action' option, the Offer created displays an error on checkout.

Error Messages

Status - Flow Image - Checkout failed. The record's RuleSet is Locked.

Steps to Reproduce

  1. Create a ruleset.
  2. Add Offers in the ruleset. Binary files are crested correctly.
  3. Lock the ruleset.
  4. Create a new Offer through the 'Create Offer from file' option.
  5. Select the 'Copy flow from another action' option. A new binary file is not created. However, the existing binary file of the referred flow from the locked ruleset is fetched. Therefore, the checkout fails for the new offer.

Root Cause

A defect in Pegasystems’ code or rules.


Apply the following hotfixes:
  1. HFix-61651
  2. HFix-61967

Published April 8, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us