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Support Article

Incorrect answers display when toggling radio buttons in survey

SA-86629

Summary



A question is configured with radio button options. On selecting a radio button, a sub-question displays. On selecting answers quickly, the previously selected answer displays. This occurs despite the selection of a different option.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a Survey with Simple questions. 
  2. Configure the answers as radio buttons.
  3. Write When conditions for Simple questions such that, the other questions display based on the answers selected.
  4. Execute the test case


Root Cause



The Run activity and the Reload section were triggered parallelly according to the existing code design in the pzQuestionPageScripts section rule.


Resolution

Apply HFix-54568.

Published August 17, 2019 - Updated December 2, 2021

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