Support Article
Incorrect attachment name displays after downloading it
SA-72713
Summary
Incorrect attachment name displays after downloading the attachment.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the application
- Attach a document with the name, pega_text_cases.txt
- Download the attachment. The naming convention changes to pegatestcases.txt
Root Cause
This is as per Pega product design.
Resolution
Here’s the explanation for the reported behavior:Pega removes the all the special chars (!@#$%^& ()_+-=) from the file on file upload to prevent issues like thumbnails breakage.
Published February 21, 2019 - Updated October 8, 2020
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