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Support Article

Incorrect message displays while closing a case



When a grid is configured to have expandable rows, if a user expands a row and then closes the case, the dirty warning is displayed even when the grid data is being presented as read only.

Error Messages

Not applicable

Steps to Reproduce

  1. Configure a grid with read only expandable rows.
  2. At runtime expand a row and close the case.

Root Cause

When a grid row is expanded the pyExpanded property is set to mark the row as expanded. 


In the section that contains the grid embed the standard section pxDisableClientDirtyDetection as shown below.  

This will disable the dirty warning for the screen.  

Important: If this is used on a screen where data is entered then there will be no warning, if the form is closed without saving or submitting.

Published September 15, 2016 - Updated October 8, 2020

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