Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Incremental Indexing fails after install of Knowledge Management

SA-81081

Summary



Newly created Rules, Data and Work instances are not indexed, so they are not present in the Search results. This occurs after the installation of Pega Knowledge Management.


Error Messages



Not Applicable.


Steps to Reproduce



Unknown.


Root Cause



The ASYNCPROCESSOR requestor type is updated during the installation of Pega Knowledge Management and a required role is no longer included in its access group.


Resolution

Perform the following local-change:

Open the Access Group for the ASYNCPROCESSOR requestor type and add the following role:
PegaRULES:AsyncProcessor.




 

Suggest Edit

Published August 15, 2019 - Updated December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us