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Support Article

Indexes are not properly created for the WorkObject

SA-3062

Summary



There are several WorkObjects for which indexes are not properly created in the Data Base and hence End user is not able to perform work on those crucial Workobjects.When end user try to edit the said WorkObjects ,data entered is not saved in the database.

Error Messages



There is no specific error getting on screen as well as on logs.


Steps to Reproduce



There is no specific steps identified to recreate the issue as its related to Indes issue.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. 



Resolution



HFIX-2771 sent to customer
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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